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Tips & Tricks

Preferential Room Rates

Have you negotiated preferential room rates with a hotel chain? Are you unable to sell these rates in RoomMaster® because the multilevel rate access code or rates are missing?

Now, there are two new ways to get help.

1. Access the Hotel Chain MULT Keyword in Apollo® or Viewpoint™.

In Apollo®:

  • Display the MULT keyword for the chain.
    This keyword is also now located in the list of primary keywords.

    To display the MULT keyword in Apollo® type: HODxx/MULT (where xx = chain code).


In Viewpoint™ do the following:

  • From the Hotel drop-down menu, click Description.


  • Select a chain code. Type the chain code in the field provided, or use the drop-down to search.


  • Click OK.
  • Select MULT from the list of primary keywords listed.


Note: The chain may not be able to resolve missing rates negotiated directly with the property.


2. Go to the Galileo360 Portal at: http://support.galileo.com/portal/ and download the document called Solutions for Multilevel Rate Access.

To do this:

  • Sign into the Galileo360 Portal.
  • Follow the Documents path to Apollo Formats/Cars-Hotels-Leisure and select Solutions for Multi-level Rate Access from the list. The document is displayed in PDF format.

Or, sign into the Galileo360 Portal and click the link on the home page to report the missing rates online:

  • Booking a negotiated hotel rate over the phone? Click here, and we can help you get an established multilevel rate loaded into Apollo®!

 

 

 

 

Galileo 360° Compass
Managing Editor: Yollie Thomas
Americas Marketing Communications

Galileo 360° Compass is published exclusively for Apollo System users in the US and Canada by Americas Marketing Communications. If you have comments or suggestions please send an Email to ValuedCustomers@Galileo-info.com.

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